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The company's internal organization reflects a
technological vocation embracing research,
continuous product innovation, and the offer
of consultancy, design and technical support services to
customers on a permanent basis. Preeminent in the company structure
is a HW and SW Design staff of more than 20 technicians and engineers with diplomas or degrees in
electronics or IT, who are organized in various teams:
- Research: engaged in the study, experimentation and
internal validation of new software technologies to be adopted ultimately in the
process of developing new solutions.
- Development: involved in designing and updating
the hardware and firmware platform of the system, exploiting new
technological opportunities and ensuring the company can respond to different
application needs.
- Design: entrusted with the development and testing
of Numerical Controls in a variety of application-oriented versions, offering customers
standard or personalized solutions and giving
close collaboration and technical support throughout application, configuration
and utilization of the system.
- Training: responsible for a continuous educational
activity carried on internally, covering the migration of new technologies
from R&D to application and production sectors, as well as basic training for
customers delivered through a programme of periodic courses
conducted in-house or on site.
- Quality Control: quality engineers prepare
IT tools necessary for the automatic testing of
successive SW versions in order to guarantee their quality and compatibility
with current applications.
- Assistance: this takes in the full range of
After Sales activities, from on-site assistance
to repairs and parts supply, all of which computerized and managed from a database
to assure monitoring, traceability and
statistical control of production quality.
TPA also operates a Teleassistance service,
permanently active and available to the end user, which provides
customer support during the initial stages of use and
guarantees that periodic release updates are received.
Production is organized around a computerized management system
that covers purchasing, inventory and order processing, using companies specialized in
SMD techniques for the assembly of cards and modules, and a team of internal inspectors
who subject end products to automated testing and certification procedures.
The Sales Department is always ready
to give customers technical information, advice and
demonstrations aimed at identifying the best solutions for any
given application.
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